Frequently Asked Questions

Everything you need to know about shopping with Manzana

What is the standard shipping time for Manzana products?

We strive to deliver your home essentials as quickly as possible. Standard shipping typically takes 3-7 business days, depending on your location and the specific items ordered.

What is your return policy for home decor and furniture?

We offer a 14-day return policy for most items. Products must be in their original packaging, unused, and in the same condition as received to be eligible for a refund.

Are the materials used in Manzana products eco-friendly?

At Manzana, we prioritize sustainability. Many of our home collections are crafted using high-quality, sustainable materials designed for long-lasting durability and minimal environmental impact.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), as well as popular digital payment methods like PayPal and Apple Pay for a secure and seamless checkout.

Do you offer a warranty on your home goods?

Yes, many of our products come with a manufacturer's warranty covering production defects. Please refer to the specific product page for detailed warranty information.

How can I track my order once it has been shipped?

Once your order is dispatched, you will receive an email confirmation containing a tracking number and a link to monitor your package's journey to your doorstep.